Beiträge

The Future of Payments: Which Game Changing Technologies Will Affect the Retail Industry

payments journalWhile our industry – like any other – is facing massive disruption (or re-invention rather in most cases), some changes could lead to a dramatic shift in how things are being done. From a Consumer perspective mostly. The Payments Journal has written a summary and analysis of what is coming up, or better may be coming up, and identifies autonomous cars, augmented reality and AI so mention some. The underlying technologies being available, some being the same as for mobile payments – just that it does not happen on a phone. I find this a piece much worth reading. Find the whole article here. 

Great Summary by ValueWalk: The Stripe Ecosystem In One Giant Visualization

valuewalkSometimes it is hard to get to a core of a phenomenon – and then it is good that someone spends some time thinking it through and putting it into simple terms. Now, ValueWalk has done just that with the Stripe-Phenomenon. I believe reading this is time well spent. You find the article here.

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Find out more about Resolution Foundry here.

Juniper Research: Beacons drive mobile commerce

According to a study published by Juniper Research, Beacon-powered coupon- and rewards programs proof to work. What may not come as a surprise to the mobile people among us has now a scientific foundation, based for instance on an 8% increase in the sales of Chicken sandwiches at McDonalds using in store beacons instead of the more traditional coupon activities they have – while I always asked myself how they measure those due to a lack of tracking. An article published by the Mobile Commerce Daily (which you can read here in full length) suggests redemption rates of 60% at a Chinese Retailer, which I would find pretty ground-breaking and leading to the question: how on earth did they do that? I would think they probably have beacons all over so the consumer has no choice but to redeem something, just to get rid of it? A question also raised in the article: how much pressure is good for beacon based advertising in stores? Two per visit per customer is suggested. I would turn notifications off by then. But perhaps thats just me.

EU is getting serious with Payment Service Directive 2 (PSD2)

I am curious what will actually result from this. Will the EU be right and make it easier for new business models, allowing a better, cheaper, more consumer focussed payments market in Europe? Or will it create a large number of „skins“ on existing business models – fancy looking front-end based on the same old back-end the banks have relied on for so long? And when so many new players will have it easy to enter the market-space, will that make things better for the consumers? Or more irritating and confusing? I am not convinced that the PSD2 will actually make things better – or cheaper. Only different. It will force traditional players to re-think their business models. Also I am not sure that opening access to bank accounts (or transaction accounts of other form) to new players, basically allowing them to tap into expensive infrastructure and relationships built over long time and with large budgets, is a good idea necessarily. That much I have learned in my life: there is no such thing as „free“, there is a price. And its going to be paid somehow, by someone. I suspect it will be the consumer – as its always been – just maybe in a different way, through increased account fees for instance. Like interchange regulation in various markets have made the transactions cheaper (for the merchants), the goods no cheaper to buy (for the consumers) but the annual fees for card-holders much higher. Well, we shall see.

EU Parliament Press Release about PSD2