Beiträge

Could new payments authentication rules scupper European Digital Single Market?

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Peter Bayley, EVP Risk Management at Visa, asked this question on Politico. This is about the plans of the EU Commission to enforce strong user authentication for payments transactions with PSD 2. Its a great read and shows good alternative paths, which do not cause frustration and additional steps for the consumer. While this is sponsored content (and I guess it is sponsored by Visa), I still believe it is very relevant in the discussion.

EY-Study: FinTech is gaining traction and young, high-income users are the early adopters

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EY LogoFinTech is booming, no doubt – and latest developments like with the UK unicorn Powa cannot change that picture much or at all. But repeatedly the question of quick enough user adoption of fancy new stuff in the world of financial services has been raised – and rightly so. I personally always had the point of view that the good new things will be there for good when a broad cross-section of the society is adopting them. Not only in the big cities, not only the early adopters, hipsters and novelty hunters in urban environments – the young crowd of Metropolis.

A new study by Ernest & Young seems to show that yes, FinTech is booming and yes, the early adopters love it: Today, according to the study (which you can find here), 15.5% of the digital users have adopted FinTech in one way or the other – with a projection for this possibly to double within the next twelve months. When you look closer, they found, its more interesting: When you look at high-income individuals the adoption rate is north of 40% . EQ concludes, that „that some of the most economically valuable customers for banks and insurers are already FinTech customers“. For traditional banks this means that they should open their eyes a bit wider, I believe.

But when we look at this: all the people with less of a mobile or digital affinity are apparently less likely to adopt FinTech offerings – which is not surprising. They are most likely still going to their banks branch to get a loan or call their insurance broker for an updated coverage. For me, it is still a very valid and interesting question how long it will take until we have that broad acceptance of FinTech throughout the society which is necessary to make it a lasting mass phenomenon and to raise from being a (very strong, promising) trend to something to really revolutionize how the people in general do their business in finance matters of any form and shape. Many FinTech businesses, if not most, build on an economy of scale which requires just that: broad adoption of the service across all parts of the society. If this takes long, its actually looking much brighter for the banks as they will have time to pick and select and swallow. Which ultimately, lets be optimistic, would make their very traditional offering better.

It will stay an interesting industry to be in. 🙂

Infographic: FinTech Outlook 2016

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Call Levels has published an interesting outlook for FinTech in 2016 with the intriguing head-line „20 Amazing Facts You Need To Know About FinTech“. Its pretty high level – but very interesting nevertheless. Worth spending these 20 seconds for sure.

Fintech Industry Outlook 2016

@Credits: Call Levels

EU Parliament informs in a Video about the latest decision on Payments (PSD2)

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eu parlamentI am not the biggest fan of the EU parliaments decision on payments as I believe the effects will be quite different than expected and not make payments cheaper or easier for Consumers – but in fact will lead to a much more clustered market and increasing cost, as more players have the share the market, leaving each of them with the overhead cost for the highly regulated business. Payments, as I see it, is a business of scale. Too much clustering prevents scale and leads to increased cost.

But anyway: The EU parliament has decided and here is a link to the EU parliaments ITV channel, explaining the decision. Interesting in any case.

EU Parliament ITV: Cheaper and safer online payments

EU is getting serious with Payment Service Directive 2 (PSD2)

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I am curious what will actually result from this. Will the EU be right and make it easier for new business models, allowing a better, cheaper, more consumer focussed payments market in Europe? Or will it create a large number of „skins“ on existing business models – fancy looking front-end based on the same old back-end the banks have relied on for so long? And when so many new players will have it easy to enter the market-space, will that make things better for the consumers? Or more irritating and confusing? I am not convinced that the PSD2 will actually make things better – or cheaper. Only different. It will force traditional players to re-think their business models. Also I am not sure that opening access to bank accounts (or transaction accounts of other form) to new players, basically allowing them to tap into expensive infrastructure and relationships built over long time and with large budgets, is a good idea necessarily. That much I have learned in my life: there is no such thing as „free“, there is a price. And its going to be paid somehow, by someone. I suspect it will be the consumer – as its always been – just maybe in a different way, through increased account fees for instance. Like interchange regulation in various markets have made the transactions cheaper (for the merchants), the goods no cheaper to buy (for the consumers) but the annual fees for card-holders much higher. Well, we shall see.

EU Parliament Press Release about PSD2